Frequently Asked Questions
Everything you need to know about your Aelfric Eden shopping experience.
How long does shipping take?
Standard shipping typically takes 7-15 business days following a processing period of 3-5 days. Delivery times may vary based on your location and local customs processing.
What is your return policy?
We offer a 30-day return window from the date of delivery. Items must be in their original condition, unworn, unwashed, and with all original tags attached to be eligible for a refund.
How do I choose the right size?
Since many of our pieces feature an oversized or streetwear fit, we recommend checking the specific size chart located on each product page. Comparing these measurements to a garment you already own is the best way to ensure a perfect fit.
Do I have to pay for customs and import duties?
International orders may be subject to import duties and taxes once the shipment reaches your country. These charges are the responsibility of the customer and are not included in our shipping fees.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna for buy-now-pay-later convenience.
Can I cancel or modify my order after it's placed?
To ensure fast delivery, we begin processing orders immediately. You can request a cancellation within 2 hours of placement; however, once the order has been processed by our warehouse, we are unable to make further changes.